Worldwide Shipping

Frequently Asked Questions

About the product

Why should you buy a bespoke Qipao？

The true magic of a bespoke Qipao lies in its standard of perfection—because nothing honors your form quite like a gown made exclusively for you. While ready-to-wear pieces follow standardized sizing, a masterfully tailored bespoke Qipao is designed around you: your silhouette, your lifestyle, and your vision. It is more than a garment; it is a timeless investment in your confidence. At Vermillion Muse, our master artisans dedicate themselves to crafting a one-of-a-kind Qipao that celebrates your personal style, ensuring you look and feel your most breathtaking on the most memorable days of your life.

How does the bespoke Qipao process work?

Once your order is placed, we will confirm all the details of your gown via email and send you a link to submit your measurements. You can find our sizing guide here. After we receive your measurements, production and delivery will take up to 16 weeks, depending on the complexity of the style and design.

If you need any alterations after receiving your gown, you can have them done at a local tailor, and we will reimburse you up to $30 USD for the alteration costs. Please be sure to let us know if you need alterations within 15 days of receiving your order by emailing contact@vermillionmuse.com. Afterward, simply send us a photo of the receipt, and we will issue a refund back to your original payment method.

What parts of the Qipao can I customize or modify?

Please check the product description page of each custom Qipao to see the specific customization options available for that style. Generally, we can customize the color, sleeves, and skirt length.

If you would like additional customizations beyond the standard options listed on the product page, an extra fee for design and pattern-making will apply, depending on the specific modifications you request.

How accurate are the colors displayed online?

Each product is photographed professionally, and we strive to display the colors as accurately as possible. However, please note that slight color variations may occur due to differences in display equipment and screens.

How do I provide my measurements?

After you place your order, we will send you a measurement guide and a tutorial video via email. You will find all the required measurements listed there. To ensure the highest accuracy, we highly recommend visiting a professional local tailor to get measured.

If I already know my measurements, do I still need a tailor to measure me?

Not at all. Anyone can take measurements at home—you just need to follow our measurement guide. If you prefer not to measure yourself or have a friend help, you can choose to print out our measurement instructions and bring them to your local tailor.

How long will it take to receive my bespoke Qipao?

The delivery time for all custom orders depends on the complexity of the design and the availability of the fabrics involved. We highly recommend ordering your bespoke gown 5 to 6 months before your wedding date. For rush service, please contact us at contact@vermillionmuse.com.

  • Standard Shipping: Delivery within 16 weeks (Free)
  • Priority Shipping: Delivery within 12 weeks (Additional $50 USD)
  • Express Shipping: Delivery within 8 weeks (Additional $100 USD)

Who pays for shipping?

The prices you see for our Qipaos already include shipping, so you do not need to pay any additional shipping fees.

Can I completely design my own Qipao from scratch?

We recommend that you first browse our bespoke Qipao collections. We offer a wide variety of styles, and you may find one that perfectly matches what you are looking for.

Of course, we can also create fully original Qipaos. You can email your desired style, ideas, and reference images to contact@vermillionmuse.com, and we will provide a design proposal and a price quote based on your ideas.

Which regions do you ship to?

We primarily ship to the United States, Canada, Australia, and Europe, but we can also ship to other countries worldwide. If you do not see your country or region listed, please contact us, and we will do our best to accommodate your needs!

Do I need to pay taxes and duties?

We prioritize shipping methods that include duties prepaid, so under normal circumstances, you will not need to pay additional customs duties. However, we cannot rule out the possibility that your order may be subject to customs duties and import taxes upon arrival in your country/region, depending on local policy requirements.
Please note that should this occur, Vermillion Muse is not responsible for any taxes or fees that customs may charge you, and you must pay these fees to clear your order from customs. We are not liable for any delays caused by the customs clearance process at the destination or any other circumstances beyond our control. To find out the specific tax and duty amounts, please contact your local customs office.

Returns & Refunds

Can I track my order?

Once your order is ready to ship, we will send a tracking link to your email. Please keep an eye on your inbox.

What should I do if my Qipao has a quality issue?

We take full responsibility for our products. If you believe your product is defective for any reason, please email us at contact@vermillionmuse.com with your order number and 4 to 5 clear photos showing the product and the defective areas. We will get in touch with you to advise on the next steps.

Can I cancel my order?

We cannot cancel orders that have already entered production; we can only process cancellation requests for orders that have not yet started. Please send your order details to contact@vermillionmuse.com, and we will cancel your order and issue a full refund.

Can I return my bespoke Qipao?

Unfortunately, we do not accept returns or refunds for custom-sized orders, as each piece is specially made just for you based on your unique measurements, fabric selections, and customization requests. If your item has a quality issue, please contact us at contact@vermillionmuse.com, and we will get in touch with you to advise on the next steps.

What should I do if my Qipao does not fit properly upon arrival?

Our goal is to create a garment that fits you perfectly. However, we understand that minor alterations may sometimes be needed due to fluctuations in weight or personal fit preferences (such as wanting a tighter or looser fit). If your bespoke Qipao requires adjustments, we will reimburse you up to $30 USD for alteration costs, and you can have the fine-tuning done at a local tailor. Please be sure to let us know if you need alterations within 15 days of receiving your order by emailing contact@vermillionmuse.com. Afterward, simply send us a photo of the receipt, and we will issue a refund back to your original payment method.

How should I care for my Qipao?

Before your event, we recommend using a garment steamer to remove wrinkles. You can use the lowest temperature setting to effectively smooth out the fabric. If you do not have a steamer or an iron, we suggest taking it to a local dry cleaner for professional pressing.

When storing your garment, we recommend laying it flat in a rectangular cardboard box if possible. If you need to fold the garment, please ensure it is stored in a cool, dry place away from direct sunlight. We do not recommend hanging the garment, as prolonged hanging can cause it to lose its shape and warp.

About US

Where is Vermillion Muse located?

We are a Qipao design brand from Hangzhou, China. We have our own physical boutiques located in Hong Kong, Hangzhou, and Dalian.

Where are these Qipaos made?

We have our own tailoring studios in Suzhou and Hangzhou, China. Our master artisans possess over 10 years of experience in crafted Qipao making. Because we deeply understand that every bespoke Qipao conveys a distinct image to the world, we take the time to tailor a piece that perfectly aligns with your style, body shape, and personality.

What is the difference between Qipao and Cheongsam?

"What is the difference between Qipao and Cheongsam?" We get asked this question a lot. In fact, both Qipao and Cheongsam refer to the exact same traditional Chinese garment featuring a standing collar, and nowadays, the two terms can be used interchangeably. The main difference lies in their linguistic origins. "Cheongsam" literally translates to "long shirt." It was originally used to describe the loose-fitting garments worn by Chinese men in the early 20th century, but it has now evolved into the Cantonese word used to refer to this national dress for women. "Qipao," on the other hand, is the Mandarin term that literally means "robe worn by the Banner people (Manchus)."

The exact origins of the Qipao remain a mystery to this day, but the mainstream view links it back to the long robes commonly worn by both Han men and women during the early Qing Dynasty. The Manchu Qipao of that era was not form-fitting like it is today; instead, it was loose and designed to conceal a woman's body shape. It was not until the 1920s that the Qipao began to evolve into the form-fitting silhouette we know today, as Western fashion influences started to shape Chinese fashion trends.

What is the key to a high-quality bespoke Qipao?

A high-quality bespoke Qipao always begins with the fabric. At Vermillion Muse, we source our materials from trusted fabric suppliers we have partnered with for years, ensuring both exceptional quality and fair pricing.

Secondly, precise measurements are vital. This is the crucial step that guarantees your custom Qipao is comfortable to wear. We take over 10 detailed measurements to ensure a perfect fit.

Thirdly, our tailors are meticulously selected with decades of experience, and they work under the supervision of our in-house quality control team to ensure that only the finest bespoke Qipaos are delivered to you.